As a Document assistant your primary role will be to service Viking’s customers in the most efficient way. The role will require you to take care of Vikings interests as well ensuring that the customers ' requirements are fulfilled. The daily work has to be carried out in close cooperation and coordination with the respective inside sales persons, customer service and the sales executives responsible for the various customers. Areas of responsibility include, but are not limited to:
作為文檔助理，其首要任務是為客戶提供高效的服務，在維護維金利益的同時也要達到客戶的要求。在日常工作中，針對不同客戶，要密切地配合和協調好內部銷售人員，客戶服務中心及銷售主管
- Creating approval, working and final drawing documentation for orders and quotations. This both goes for electronic and hardcopy format.
完成訂單和詢價中的評審、工作、終圖紙文檔，電子和文本兩種形式都要做
- Where needed, gathering Document of Conformity for goods delivered and send to customers.
按需收集已交付貨物文件并發給客戶
- Making sure the drawing documentation is packed and send to customers in due time according to contractual agreements and that proper tracking is made on the dispatch of the documentation.
確保按合同要求及時把圖紙文檔打包妥，并發送客戶，派發證明留存便于追蹤
- Ensuring electronic and easy accessible filing of documentation send to all projects. Either on server or in SAP or other system in use.
確保發送客戶的電子文檔和可填文檔放在服務器或SAP及其他可用系統內
- Ensuring that original certificates for goods delivered are filled and separated in order easily to see which certificate can be released to customers (payment is received).
確保交付產品的原件證書填妥并加以區分以便發放證書（貨款收到后提交）
- Responsible of reporting to customers and agents about the status of documentation preparation and shipping/tracking of documentation.
負責向客戶和代理告知文檔的準備情況及發運情況
- Making sure all documentation (data sheets, drawings, certificates, user manuals/instructions) in the sales documentation system (SDS) is updated with latest versions and that expired documentation is replaced.
確保在SDS（銷售文檔系統）內升級所有文檔（數據頁、圖紙、證書、用戶手冊/說明書）至新版本，更換過期文檔
- Ensuring that the quality of the documentation used is of a high standard and that documentation for new items entering into the portfolio is available.
確保文檔的高質量，高標準，新項目也要放入這些組合文檔中

You are expected to conduct business in a manner, which enhances the image of VIKING as a premium brand of high integrity and reliability.
在業務過程中要表現得體，增強和體現維金品牌。
You are also expected to show willingness to learn both from members within the Sales Team and members from other parts of the organization and you are expected to be a team player and have a positive, ‘can do’, professional and helpful attitude towards colleagues and customers.

同時要體現出樂于學習、團結上進的精神，對同事和客戶有職業精神和樂于助人的態度